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| - Going shopping for a car isn't typically an easy process. Everyone tends to have preconceived notions of how car sales people tend to be ("pushy").
AutoNation Nissan Tempe completely changed the stereotype I had in my head of how the car search would go.
A friend of mine, Jeff N., works here and told me I would not be disappointed by their level of service, and he was right.
Jeff N. introduced me to Jeff A. and Mark M.
Mark then was my guide throughout the rest of the car search process. He went over my budget and the features I was looking for. When we were actually looking at cars, Mark listened to everything I said and made it a point to make sure that he would find the car perfect for me. If I was about to walk up to look at a car, and he knew it wouldn't be perfect for me, he would let me know right away. Mark made the whole process fun, efficient and quick.
Once we decided on a car, both Jeffs checked in on me to make sure that everything was going smoothly and that I had nothing less then excellent customer service. The final steps of the financial end went rather efficiently as well. AJ was very detailed in explaining the documents that needed to be signed, the different service plan options and different financing options. I am not great in that area, but AJ explained it perfectly for my level of knowledge in the financing area.
Over all, these four gentlemen have changed my preconceived ideas of car dealerships and the stereotypes that I had in my mind. They were kind, knowledgable and very dedicated to giving excellent customer service!!
Thank you AutoNation Nissan Tempe!
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