I got an appointment very quickly (the next day!) so I was very happy to try this salon out (especially after reading all the positive reviews). They gave me tea when I first came in which was nice. The salon itself is beautiful and trendy. I tried the Japanese thermal straightening and my hair looks shiny and amazing. I also really loved the haircut I got. My only concern was that they didn't tell me how much it was going to cost until the end, which I think they should tell you up front as they only give a range for the price on the website for the thermal straightening so I didn't know if I was going to be paying on the low or the high range. You can get a 10% discount if you pay cash. I'll be back when my hair grows out and I need to get the straightening again.