It is stunning that such a place is still in business. I should have paid close attention to the mixed yelp reviews of this place and not taken a chance.I brought my dress to Studio Kim for a simple dry cleaning and zipper change a week before an event.
The owner calls me on the DAY of the pick up, FIVE BUSINESS DAYS after I had dropped it off, to tell me that no work has been done on the dress and that it won't be done in time for pick up. She offered no explanation as to why this dress hadn't been touched. I didn't understand why they advertise these services when they clearly cannot honor their commitments to their clients. Save your money and your headache and take your clothes elsewhere.