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  • The air in my vents were not flowing so the first company I called sent out a technician that spent a total of 15 minutes and told me I need a new motor ($580) and a new thermostat ($180 - $280) plus the service call fee. I did not have a good feeling about him (even though he was the "repair manager") so I told him I would think about it. I eventually called #1 Plumbing - Heating & Air Conditioning and spoke with Steve who immediately set up a appointment for me within the next 2 hours. The technician (Bill) who was the plumbing & hvac manager arrived on time and was very professional, cordial and thorough. The problem was a emergency power switch that was turned off. He had surmised the problem within 2 minutes but he went ahead and spent around 35 minutes diagnosing every other possibility just to make sure. This included testing the thermostat which was functioning just fine and did not need to be replaced just like the motor which was also operating correctly. I was so impressed with his honesty and work ethic that I asked him about some plumbing issues that I had and he did not disappoint, he was thorough and explained everything in layman's term so I could understand the issues. The prices that were quoted were very reasonable and again the service was superb. I can honestly recommend this company with a clear conscience! I am definitely a customer for life and will recommend them to everyone I know!!
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