Horrific/non-existent customer service. Nursery men rude and sexists. If you want tons of bad attitude and no help, this is your place. Yesterday I decided to drive the extra mile or two (I'm new to town so pardon lack of distance knowledge) from Lowes to Breezewood (the one across from the Giant Eagle) Nursery. Night and day difference. I said to the Breezewood nursery person who gave me loads of tips, instructions and advice that they were so much better in every way from Lowes. The man replied "We hear that a lot."
It showed. Breezewood was bustling with customers (I was still in and out in 5 minutes including going all the way to the back where the bulk soils etc are). When I drove past Lowes, it had an almost empty parking lot. Maybe they stay in business by charging tons for bad work to unsuspecting housewives? They sure don't like people who ask questions or try to get information. They just seem to want a customer who keeps their mouth shut and pays whatever the jerks dictate.