My son brought his laptop here to price out a few repairs, and discuss the pros and cons of upgrading his laptop vs purchasing a new desktop. I went along with him to hear the diagnosis and listen in on the convo.
I was absolutely blown away by how wonderfully helpful and informative the gentleman who helped us was - even AFTER knowing that my son wasn't ready to have the repairs done (a bit more money than he'd hoped it would be, but an extremely fair price). After their conversation was complete, I asked a few questions about my husband's computer and - again, he was extremely helpful!
Overall, I'm just so impressed with the friendly customer service and thorough diagnostics. I will absolutely be back!