The ONLY REASON I didn't give 0 stars is because I COULDNT.
When I left the apartment I was looking forward to my deposit check since I left the apartment pretty much the way i moved in other than a few small damages at the edge of the carpet done by my puppy (I could have fixed it myself, just didn't think it would have been a big deal and didn't mind paying a little extra by having the apartment complex do it) Moved out, cleaned everything to the best of my ability. Today I received a call from a collecting agency saying I OWE THEM 800 dollars. Keep in mind I NEVER ONCE was contacted by highland grooves on this matter. They were quick to disregard how that would affect me. How much of a drag would have been to directly contact me about this payment. They didn't have a problem calling me whenever I owe them money.
I inquired about these charges and for the carpet ALONE they charged me 700 DOLLARS!!!! Are you kidding me!!? Only a small area of the carpet was damaged and it costs 700 dollars? I don't think so. They also proceeded to charge me a fee for "final trash out" and another fee for final trash. So did you charge someone to gather up the trash in my apartment than someone else to "take the trash out" ? And on top of cleaning there was a charge for EXTRA cleaning.
They charged me another fee for patio door blinds (keep in mind I moved in with broken blinds and they kept neglecting it when I complained about it. How hard is to replace simple blinds in one area?
Could never rent out the cinema room because there were always 1 person that rented out all weekends for months in advance (so you know whenever I would want to enjoy the amenities I payed for I couldn't). People constantly Parking in your PRIVATE spot.
On top of all this, this place is WAY OVERPRICED for the minimal amenities it offers. At LIV Northgate (2 minutes away from highlands grooves)you basically PAY THE SAME amount for MUCH MORE.
Don't waste your money on this community,
Save yourself the headache, unless you don't mind being ripped off by their staff.
LIVE ELSEWHERE !!!!!!!!!!!!!!!!!!!