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| - This is a newer addition to the Roncey hood, and it's a beautiful office. It's all serene glass and bamboo and faux spa all over the place. Style over substance!!! I stopped going to this dentist due to overcharging and harassment. I don't know what other people want from a dentist, but I want my dentist to be sort of like a doctor - I want him to tell me what needs to be done, what I might expect in the future, what I can do to take better care of myself. From a medical perspective!!! Would you want your family doctor to say "hey, you need a flu shot... and have you thought about liposuction???" I don't, and that's what this dentist does... "well I can see a cavity here.... but we could also build up the gum line here for a more attractive look, and I'd love to tell you about our new whitening technology..." Frankly, I have gorgeous teeth. They are wonderful as they are. I don't smoke, I don't drink red wine or coffee too much, strangers have been known to compliment me on my lovely white, straight teeth. Other dentists have complimented my teeth. I may consider whitening as I get older, but I want that to be something I ask YOU about not the other way around.
I mentioned overcharging - not once was what I was quoted what I was charged. From cleaning to fillings, the price I was quoted never meant a thing. There was always "extra work" that had been done without any mention of additional cost. Well it was more complex than we thought. Again, I've only needed simple cleaning and straightforward fillings, nothing crazy or time intensive. I'm an easy dental patient.
The final straw for me - 2 weeks before my scheduled cleaning last year, I had a baby! So yeah, I had my husband call and cancel my appt. My babe's had some health issues, so I was focused on that, and didn't reschedule my cleaning appt right away. The office called me FIVE TIMES trying to get me to reschedule right away, going so far as to say, "well we have you scheduled in now for Th at 10, we'll see you then unless we hear from you." Don't hold your breathe, you won't be hearing from me. Ever again. But I'm not surprised you have to go this far to try to keep patients, based on your service.
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