| rev:text
| - Recently, I inherited a car, so I needed to sell my Acura TL.
Before putting it on the market, I wanted to get it detailed and looking sharp, so I drove around and talked to a few detailing shops around Madison. The last one I visited was Capital Car Cleaners at 6802 Watts Road, and I am glad I found them.
Don't judge this book by its cover - the building and sign aren't extravagant, and you might even miss them if you weren't looking closely. But Bill (the owner) and his crew now have won a new, loyal customer in me. Their excellent communication, dynamite quality, and very reasonable pricing really set them apart from the other shops I've used.
One afternoon last week, I caught Bill around closing time, and he was still there finishing up with a customer's vehicle. He was obviously busy, but he pleasantly took the time to chat with me to find out what I was looking for. He asked questions to make sure I'd be happy with the job. (He even offered to do a little light touch-up painting where it needed it, which I really appreciated.)
I explained that I would be selling the car soon, and I wanted her to look as good as she performs for pictures and test drives. After talking for a few minutes with Bill (and looking at the cars he and his crew had just finished up), I decided to give them a try.
They were pretty busy the next few days, so I made an appointment to drop the vehicle off first thing on Monday. Bill asked how long they could work on it, and I said as long as they needed. He said, "Great!" and said he would give me a call when it was ready, probably at the end of the day, which was convenient for me.
The day of the job, I dropped her off before they were open, and left the keys in the key-drop. Bill contacted me to touch base soon after, and then again when it was ready for pick up. I got there again, a few minutes late, but Bill was agreeable, patient, and accommodating.
I looked over the inside and outside of the car, and I was amazed! She looks almost brand new. The interior, carpets, leather seats, dash, windows, air vents, etc. all looked great! They got everything, even the insides of the storage pockets and compartments.
The outside looked just as good. Every speck of dirt and grime was gone, the wheels looked perfect, the tires shiny, and they had given her a nice wax polish. Even under the hood and around the engine were cleaned up and looking great! Basically, they made my car look and smell better than I had dared to hope.
I thanked Bill very much, and settled up with him. (The price was more than fair - he could charge more for work of this quality.) I am thrilled with the job his team did. Now, my only problem is, my Acura looks so good, I don't want to sell it anymore. :-)
TL;DR: If you are looking for a detailing shop that does a great job for a very reasonable price, Capital Car Cleaners is the best. I definitely will be a repeat customer.
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