Usually I'm pretty happy with this location but, tonight just sucked to put it frankly. I placed my order online as usual. When I got in I saw something that said they were out of pickles so I asked the cashier if they had enough to put on my sandwich and he said no. So I asked for a discount and he looked at me like I was stupid. You provide your phone number during checkout for a reason right? If you're out of something give the customer a call and let them know. When I got home the Jamaican red that I ordered had no chipotle mayo or red sauce which makes the Jamaican red what it is. To say the least I don't feel like these sandwiches were worth 20 dollars. I'll probably end up calling in tomorrow to let them know that my order wasn't right and let them know their closing shift isn't doing what they need to do.
Update: The manager Zack gave me a call next day and was very kind. He didn't need to offer me a discount for my next visit but he did which was appreciated. I understand that people may be new and it was end of shift on a Sunday but I am glad that they took the time to call and take my feedback about how they handle online orders. Thank you Zack for being so professional even in the world of blunts and pinners!