I have to say- I like the Westlake location better. This particular location is more strict on rules and the staff seem to be unenthusiastic about working at such an energetic place.
I brought a 4 year old and a 9 year old here and in the open jump area I wasn't allowed to jump near either one of them and they couldn't jump near each other because of their age differences. Besides height they are both pretty tiny kids and could have easily have jumped near each other. They made the 4 year jump on a side all by herself and I wasn't even allowed to stand near her while she jumped. It wasn't like I was going to sky rocket the kid into the ceiling for fun!
Ugh!