I wish we could do half stars, because this is more like a 3.5.
I really love the wings at papa rocks. It is hard for this Buffalo girl to find decent wings in Pittsburgh, but papa rocks pleases my palate. They are a nice size, will make them crispy and their sauce is tasty. They also serve them with celery and blue cheese which is almost impossible to find in Pittsburgh.
They have variety in their pizza. The one I really like is their Silician style because it reminds me of my pizza from back in Buffalo - kind of an in between version of Chicago and New York style.
We've also ordered catering from them for my husband's birthday. Everyone enjoyed the food and the portion sizes were generous. The down side with catering is that they don't deliver catering orders, so you need to pick up that food yourself.
The reason I downgrade some is that service and order accuracy are a crap shoot. There are times when everything is perfect and timely, others when it seems nothing in my order is right. Sometimes they are apologetic about their mistakes, but sometimes they act as if it is a major inconvenience for them to correct their error.
I'll keep going back because I really do love their wings. I just wish they were better at customer service and order accuracy.