worst customer service ive ever experienced! I joined directv because I was threw with time warner cable. I explained to directv that I as moving in 4 months and asked if it would be a charge to transfer my dish to my new address. I was assured online that this would not be an issue, well its moving time and my wife has been on the phone for the past hour discussing this with a representative that all they know how to do is apologies and do nothing. I WAS LIED TO! Im not very happy with my service so far. I DO NOT recommend Directv to anyone.