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  • The massage itself was fantastic. Laura was my MT and she was very kind and paid attention to make sure I was comfortable. The blonde receptionist at the front desk was also great. From calling to make the appointment to welcoming me in, she was super kind and made me feel welcome! The two stars off are unfortunately why I won't be coming back. The girl that did the pre-massage consultation + post massage wrap-up was way too salesy. Immediately after a relaxing massage the last thing I want is someone trying to force me to buy a membership. Mind you, my massage was a gift. When I said 'no thanks' the first time, she asked why. I explained I just moved here, it's the holidays and I just can't commit to it right now. It was a great deal but not something I can do at this time. Her attitude changed with me. After I used my gift card + left my tip for Laura, the last thing she said to me before walking out the door wasn't "have a great day" or "thanks for coming" but "and next time you come you'll be paying the NON-MEMBERS rate". Yes honey, I know. Thanks. I understand it's a business but no need to be so pushy after someone is there for relaxing. Not everyone can afford a monthly massage but that doesn't mean they deserve less respect. Kudos to Laura + the receptionist. It's just a shame I don't feel comfortable coming back to be sold to. Lost a customer as I would've been back to see Laura (maybe not monthly but whenever I could!)
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