I've been working with CMIT for several years now, and they are by far the most responsive IT group I've worked with in quite a few years. They are very quick to respond to issues, they keep me updated on the status if the project will be longer than a single telephone call, and they ALWAYS make sure you are completely satisfied with the results before closing the ticket. As the administrator of a law firm, I need fast response times, I need good communication, and I need things fixed NOW. CMIT has not failed me on any of these items! And they do it all with a smile and friendly attitude!