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  • The one star is for the Waiter. Perfect example of how efficiency in technology falls short of providing quality customer service. First, the layout of the restaurant /bar area; it's open to all (customers and non customers waiting for their flights). The appeal is the stations to recharge phones etc. You have to hover over people to get a seat. I was seated at a table with other strangers, not a big deal. Only one of the Ipads were working to place my order. What you see is what I got, wine, burger and fries. No silverware, or napkins (had to ask for them). The man across from me placed his order minutes after mine for a drink and it didn't come. When questioned the waitstaff explained that the bartender didn't notify him that the beer was out of stock, therefore the order was not filled. When I asked to speak to the Manager I was given no apology, only "we're working out the kinks". A busy airport where travelers have a short window of time to get a meal before their flight is not a place to "work out the kinks". The food was over priced, for being toed a burger bar, you don't even get a choice to select how you want it cooked. I do not recommend this place at all.
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