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  • I have never out of the 30 + years I have been renting experience such disgust towards a property management than Nicklin. They are just too stingy and dont give their tenants some leeway or a "break". One example.. The 2nd month I moved in, I sent out my rent check 2 weeks before it was due. I made sure i sent it out early since these people dont give a grace period whatsoever! A week passed and they did not cash the check so I was a bit concerned to the possibility it got lost in the mail or they just misplaced it somewhere. I got a voicemail stating that they supposedly did not get the rent check so therefore I need to send them a certified check or money order (no personal checks) of $795 which was my rent PLUS another $100 totaling $895 because they mailed out a "Notice to Quit or Pay Rent". Are you kidding me? Not even a one-time courtesy as a new tenant or just call as a concern to ask about the rent check. NOPE! Just an assumption that I did not send them my check and just automatically send me a "notice to quit" notice. I called them to tell them that I have indeed sent out the check 2 weeks ago and there may be a possibility it has been lost in the mail OR possibly misplaced it. The bookkeeper got all defensive and stated that "it can't be because we have only one person that handles the mail". No leeway, nothing! So I had to quickly, run to the bank get the checks and actually plan to drive all the way to Henderson from The Lakes to give them the check! After I did my transaction they called me to apologize to say that they did receive the check and it was in the safe and this has never happened to them before? .. um I thought that "its impossible for that to happen" ..?? They waived the $100 fee from my account. Instead of communicating with your tenants, they spent $100 for nothing on getting that notice out! Time passes by, no issues. A few maintenance issues here and there and they were really good at sending someone to fix such issues. But now this took the cake ... I received a letter from Nicklin stating that they are sending me a second notice that they wanted to come by and do a property evaluation. Since this is their second notice they charged an additional $25 fee. Really? Of course they never called to follow up! I never even received the first one!? They took no consideration whatsoever about the possibility we did not receive it. They provided no proof of them even sending it the first time? Yet, they send the second time certified. I can go on and on about this place but overall to sum it up, they don't care whatsoever about their clients, show no leeway or don't put anything into consideration. All they care about is charge ridiculous fees fees and more fees!
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