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| - This review pains me to write because I wanted it to be perfect, I wanted to have my bridal moment once I found my dress, but that luxury was not afforded to me.
I recently got engaged and we have excitedly began plans for our wedding. We chose an amazing venue along with a wedding coordinator so the only thing that I would have to worry about is my dress. I was so excited to start my adventure of looking for The dress.
I requested an appointment online a week in advance and came with my mother. We were both beaming with excitement as we walked in and saw aisles of dresses. We were greeted by a wonderful associate, although they had me fill out information onto a piece of paper that I had already done online and I felt like no one knew we had an appointment. She told us to look around the store for what we like and that my Stylist would be over to meet with us shortly. My Stylist came over after a long wait and greeted us. I excitedly told her that this is my first time looking for wedding dresses, that I was not sure what would look great on my body type, and that I needed some guidance. Response: "Okay, well just look around, see what you like and we can go from there." What? What do you mean? I am literally asking you for help and you are labeled as a STYLIST. I pep-talked myself to not let any setbacks take me away from the experience so we moved on from there.
We looked around and found quite a few beautiful-looking dresses, but all different styles because we were still lost. I've heard of many women thinking that they know what they want, or see something amazing on the rack, but it looks completely different once they have tried it on. Unlike a few other Yelpers, I did not get measured and had to guess what size dress I would fit in. From there, we were directed to a dressing room near the corner and in the middle of the dressing rooms was another bride with her large party. All of the other associates/stylists were with her and were eagerly raving about how wonderful she looked in the dress - including my stylist. I am very happy for the other bride, and so happy she found her dream dress and seemed to have had the perfect "I found The dress" bridal moment, but I am also a bride and I would have loved to felt the same energy, even if it was from my one stylist.
We waited near the dressing room for awhile, and then our Stylist finally came over to help me set up. It was the original associate who greeted us that got me my corset shape-wear and checked on us, not my Stylist. We were constantly waiting for her to go back and forth between us and the other bride only because she wanted to see what the commotion was all about. She apologized for the wait and said that they were short today, but 1. David's Bridal not having enough associates/stylists on the schedule should still not impact the guest experience, especially when this was a lie and many associates/stylists were working that day and 2. Please don't tell me that you were there to help when we see that you were only going over there to join the crowd. She helped me into the dresses just fine, but kept talking about herself more than asking me anything about the wedding or trying to figure out what I want in my dream dress. My mom even joked, "Hey! Did you forget about my daughter?" because we spent such long periods just standing there and waiting for her - with an appointment, it should be my time. I felt her energy while dressing me and how she was getting annoyed that I was choosing corset back dresses because she commented on it every time.
We put on one dress, and I knew that this was the dress for me. I went out to the mirrors, twirled around in my dress and saw one of the most magnificent piece of clothing I have ever put on my body. I contained my excitement and tried on two other dresses just to make sure. When that special dress was put on me for the second time, I teared because I felt beautiful in that dress. My Stylist said that they have a tradition, anytime a bride finds her dress, she has to ring the bell. I rang the bell and was quickly interrupted with "So, what are we doing?" meaning am I going to purchase the dress or not. We told her that we would like to think about it and she proceeded to give me a dress ordering timeline sheet. She asked what my wedding colors are and came over with fabric color swatches recommending that I purchase them. I politely declined and she asked if she could call me to follow up on the dress. I told her that October would be good and she then said September would be better so she will call me then. My wedding is not for another 13 months. Unfortunately, while we were looking for MOB dresses my mother overheard the Stylist discussing us to her colleagues, and how we were still deciding and did not purchase the dress.
To be honest, I love that dress. If it had not been for this experience, I would have purchased it on the spot.
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