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  • What an awful experience! Checked in online on Sunday evening, and got seated about 5 minutes after arriving. We then proceeded to order our appetizer and our meal. The appetizer came out fairly quickly, but our dinner never came! We sat there for OVER AN HOUR, and we were never served our meal. We had another appointment to get to, so after waiting for an hour, we left money on the table for the cost of the appetizer, and we walked out. Frustrating considering that in the hour that we sat and waited for our food, several other large parties were seated, served their food, paid their bills, and left. I can't speak for the quality of the food, because we were never served ours!! Their service really stinks. At one point during our visit, what appeared to be a manager came by our table. We asked him to check on the status of our order, because we had been waiting an hour, and we had another appointment to get to. He said he would check on it, but he disappeared and never returned! Next time we'll be trying the Larsen's Grill in the Galleria Mall. Don't waste your time at Outback!
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