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  • I received smart Lipo on my lower stomach and love handles (hips). Before I begin, let me just say, I gave this company plenty of chances to help me before writing this review. They have failed me multiple times. To begin, the first problem was with the consult. Which was with someone other than the surgeon, who had no title other than assistant. Then they played a video to tell me everything. I didn't even meet the doctor until the surgery time. It was extremely impersonable. To my understanding after researching, smart Lipo means you're not being put under, you're awake, but can't feel what they're doing and, they tighten the skin afterwards. This was not the case. I was still awake and I COULD FEEL EVERYTHING! In no way was it painless. It was quite painful and no tightening was involved. When I asked for more freezing, they wouldn't do it because it would only start to kick in when they are done. In my mind, obviously id be happy to have them wait so that my treatment wasn't painful. The fact that they prefer to save time rather than make me comfortable and not in pain was the first part of the surgery that went wrong. The second part, was that they didn't even cover the entire space that I was mainly concerned about. The area I was concerned with was right below my belly button. They did a small amount and forgot to do the whole thing. So now I am left with a bulge of fat above my pelvis, then it goes in, then back out again with a long hard lump of scar tissue directly below the belly button, which as noted before, was my highest concern and the reason for going in for lipo. Everyone who worked there told me different post surgery care. Which was quite confusing, as well as their generic write up they send you away with. They didn't reply to my emails and I live in Canada, so it's not like I could just walk in to consult them. I had to figure out apps so that I could call and get the answers I do desperately seeked. They wouldn't and still haven't provided me with my before pictures. Probably because they don't look good. The results are very lumpy!! I had two massive bumps under my stomach. Which is not attractive. I started with one large bump of fat, and now have two, one fat, one scar tissue. Lipo is supposed to make you feel confident. Mine is embarrassing. I told them my concerns. They said a revision is an option, but would cost $500 and probably cause more issues. First of all, if they didn't do the entire area, why would I have to come back and pay more for part of the area they missed? If I was fifty pounds heavier, that area would have been taken care of, but because I was smaller and said it hurt. It wasn't? WTF So they expect me to fly down, pay for accommodation, then pay them again to do the same job? Why would I do that when I paid them thousands already and they messed up. I feel like it should obviously be for free. Especially since their other option to fix my problem was Venus legacy to help the lumps. After my 10th treatment nothing has been resolved. And that costed me an extra $2000 after already spending around $4000 + for the Lipo. My hips, are fine. But my main problem was my stomach. So if you want your stomach done. And you're already kinda small. DONT GO THERE. Finally after this post, the surgeon follows up. Which makes me wonder if his staff ever consulted him about the problems I was having and how unsatisfied I am. Finally after a few weeks of playing phone tag with the surgeon he tells me that this is extremely common to have problems with surgery and not get the outcome you desire, and I just have to live with it. I'm sorry. But what!!! What are you getting paid for? To offer some half assed job. If someone pays you for product then you deliver the product or you give them their money back. Now my body is screwed up and the only reason I spent money on this was to have it looking great for my upcoming beach wedding. Clearly that's not going to happen.
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