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  • Wow... well, at least I know I'm not alone! Do yourself a favor and don't even think about renting from here to save a couple of bucks. It just ain't worth it. Like lots of other Yelpers here, I was on the receiving end of what I would call a pretty aggressive upselling attempt. But I successfully resisted! I was quoted $67 for a 2-day rental and damn it, that's what I was gonna pay. Dodging that bullet, I was then handed a piece of paper that informed me Payless would take a $350 security deposit from my credit card, which might not be credited back to me for as long as 2 weeks! I don't ever recall having to make such a large-- and prolonged-- rental car deposit. So I asked to speak to the manager. Laura Yeo was professional but cold and unflinching when I asked for an explanation and a fair shake. She said the best she could do was a $250 deposit. Hell no. I stormed off and watched as agents tried to sucker other unwitting customers into buying all sorts of add-ons that make a cheap car rental place uncompetitive with the better-known brands. I walked over to Avis. No line, awesome service and I got upgraded to a Prius for no additional charge. In the end, my 2-day rental ended up costing just a little more than if I would have gone with Payless and fallen for their hard-sell swindly add-ons. Like I said, do yourself a favor and give this piss-poor place a wide berth.
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