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  • This place is terrible. Not a huge Applebee's fan to begin with but thought ide give it a shot after seeing all the commercials for the new 2 for 20 and quesadilla burger. Let's just say should a gone to chilis.. First the service was so bad I was almost shocked and I thought the awfulness that is Applebee's couldn't surprise me anymore.. Me and my friend walk in and there's a few people in the waiting area..the hostess and the manager walk past us without a word..not sure of their names but the girl was a larger girl with faded red hair and the manager was a short man and African american.. I was and little surprised not one of them acknowledged us .. Then the host grabs her silver ware and without even looking up at the two groups of people waiting to be seated she says okay who was here last..like excuse me..I'm fine thanks for asking.. The family ahead of us stated they were waiting on a both and she takes them to it.. The manager looks at us and says it will be a few minutes not even a greeting..my friend states we would like a booth and he says okay it'll be a few minutes and just stares at us.. Then he begins to clean a booth next to the waiting are and asks if it's okay. We say yes and he cleans it.. The hostess comes back and says he cleaned the booth for you guys right, again no greeting or smile..so rude.. So we sit down annndnd guess what now my annndnd is wet because the moron manager couldn't even clean the booth properly. At this point I wanna go but then our server comes I think her name was adriana or something similar and thank got she waited on us. She was terrific, fast friendly I wish I could say her amazing service made up for the trip but then the food came.. We got the quesadilla burgers. .so gross and soggy and salty... we asked for napkins the manager gave us 3..then when he brought us our condiments he didn't even bother to walk.around to our table he was reached over the side and handed it to us..like what the heck I've never seen anything so unprofessional and rude and from the manager.. And the man has no people skills my friend took the meat outta her quesadilla burger halfway thru he asked her if she wanted something else..not even coming to the table just leaning over the side yet again..she said no thank you it was just to much meat for her taste and he asks if she's sure she states yes and he like stated her down then walked away.. I can't believe these people work in customer service ..Applebee's your food sucks at least make sure your staff doesn't and give that Arianna girl a raise..the only one in the building doing her job
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