Slow making subs and service was far from perfect. The bread seemed to sitting out for quite some time so the bread was hard. As well as the music was way too loud I felt like I had to almost shout to be heard to place the order. Even then the order was made incorrectly. When I kindly approached the guy at the register he seemed to have an attitude. I am a big fan of Jimmy John's. However this location has a lot to work on in the area of customer service. It will be awhile before I'm back at this location.