Over 20 minute wait with only 3 cars in drive thru! It took 15 minutes just to place my order, mind you I was sitting by the speaker for those 15 minutes because the other 2 cars had already placed their orders. Couldn't back up cause there were cars in back of me, (most of which backed out after ten minutes). No apologies or explanations given by staff. Just luke warn chow mein and even colder service. Do yourself a favor and go to the Rancho location. I've literally never had to wait over twenty minutes for drive thru fast food! Abysmal!