Last week, I had my 2013 Corvette hand washed at this location. But one of young men who was an attendant was wearing a knife on his belt and as he exited my car, the knife cut into my leather interior and the knife itself, was left in the car. When I brought the matter to the attention of the personnel they shrugged it off suggesting that the tear was merely wear and tear on my "old" Corvette. I took it back yesterday to speak to a manager who did precisely the same thing. He suggested the employees were not permitted to carry such weapons on their person but, this employee did in fact have a very menacing looking knife clipped to his left hip. I mean who ever heard of an employee not following the rules, right?? So the moral of this story is...make sure you take photos of your car before you go to this car wash because if one of their employees is responsible for damaging your car and you do no have a video of them doing so, you are just out of luck.
This incident suggests to me that Cobblestone will not take any responsibility for the damage they inflict on your car. So fellow consumers...BUYER BEWARE!!