| rev:text
| - Short story: come here for slow, crappy service and sub-par food.
Long story: Not knowing any better, I figured we would give Hash House a try given the 1 hr wait at the HHAGG. Big mistake.
Walking through the door, I get the feeling this is my kind of place-- homey, seat yourself, etc. (In reality, it was actually like stopping for breakfast at my ex-mother-in-law's house after I ran over her cat. But I really don't have an ex-mother-in-law nor did I run over her cat.)
But back to breakfast-- after we seat ourselves, we wait 5 minutes before we are handed menus. (Were we supposed to grab them ourselves, I wonder? Possible faux pas which I will own.) But I think the icy stare from the owner/waitress was unnecessary and you could have asked for our beverage order...or just greeted us...anything.
Coffee seems to take forever to arrive, and while we are waiting to order, I realize that the folks at two other tables have been/are still waiting for their food. (I thought folks were wrapping up their meal, but the fatigue on their faces was not from being overstuffed, it was from malnourishment.)
Now, based on other reviews, you might think that we were here on a particularly busy morning or something. Something, anything rational to explain the long wait for food. No, I think it has to do with a kitchen staff (actually I only saw 1 guy) who is not a short order cook. It looked like he was preparing 1 plate at a time...and slowly.
I order the corned beef hash, my wife picks the salmon and eggs. (She admitted she was delusional.) While the hash may be made to order, it was unremarkable. My wife's salmon was overcooked beyond recognition and yet, her eggs and home fries were cold. We tell our server and ask her to take it off the bill (because my wife will kill someone if she has to wait for something else to come out of the kitchen).
So we get the bill, and surprise, she didn't charge for the salmon. (Reflecting back, I did say that the salmon was overcooked and we didn't want it... I did not say that we don't want to pay for the cold eggs and home fries...what was I thinking.)
OK, so I realize this is your livelihood and you can't just give away food the same way you do at a buffet (or Denny's) but do you see how it might be a bit offensive to charge for the barely edible food on the plate that was not sent back? Like we go around sending food back so we can get a meal comped...
Lesson learned-- never eat here again. Even if the HHAGG has an hour wait.
P.S. I hear HHAGG has a second location in Imperial Palace... I would go to the strip before going back to the craptastic Hash House.
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