I like their escape rooms, i played two of them, fun themes and they are challenging.
However i am giving a 2 due to the rude service by the girl who came in to give us a clue. She seemed annoyed and mumbled "yea figure it out" on her way out when I asked her to repeat herself as I did not hear her behind the wall. Another girl who plugged in our console to the tv at the table for drinks, had her butt hanging out when she bent over to plug it in... skirt was waaayyy too short if i can see half her butt/underwear, she also gave us the wrong remote controllers, didn't really acknowledge if she was done setting up or not, we had to ask another staff and he figured out it was the wrong controllers.