Was in today for 4 new tires for my truck. Made an appointment online, and was glad I did. There was a line outside the store before they opened (appointment was for 8am). They opened a few minutes early instead of making us wait outside, and Kyle came outside and greeted me BY NAME. He knew who I was because I put in my vehicle information on the reservation, VERY IMPRESSIVE. Seemed like my truck was on the lift BEFORE I had even finished paying. I was out the door in no time. Loyal customer for life. GREAT CUSTOMER SERVICE! Thanks guys!