I Went in to purchase an item and my card was declined due to cc company suspecting fraud as it was a large purchase. The sales associate who helped me was so patient and kind. I had no issues in this store. I did see the manager everyone is complaining about and she was not rude to me she even asked if I needed assistance I let her know I was just waiting on my purse that was being wrapped in the back by the sa. I would definitely buy from this location again and plan to in a few months.