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  • If I could give it zero stars I would. Never go to Purrfect auto. any of them. Where to begin. ok. I had a check engine light on in my car. and I needed it to pass smog. They gave me a bunch of bs. I only went to them cause i had a coupon where the 60 dollar diagnostic would be waivd if i got it repaired there. they said i had to pay 600 bucks to fix yadayadayada. so i did it. 2 days later my car breaks down on the highway. So i get it towed back to there shop. Then they tell me they arent gonna pay for the tow because my car broke down cause of a belt issue. WHAT!! Bullcrap. Than they tell me it will be another 500 bucks to fix it. Aggravated i said whatever. just fix. Only cause I need a car for work. Than, after all was said and done I looked at the final bill later on after i left and saw they charged me for the diagnostic fee which should have been waived. That was the whole purpose I went their in the first place. Than, the next night I see on the news they were doing a special on all the purrfect autos in town, and hidden cameras revealed they were ripping off customers. No surprise i guess. Tell everyone you know to never go to purrfect auto. PLEASE. for your sake, dont go there.
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