Horrible experience. I ordered the Monte Cristo sandwich and asked if I could have fries instead of coleslaw. I would've gladly paid an up-charge as every other restaurant I've ever been to has allowed me to do. The waitress told me this was absolutely impossible and if I wanted a different side I'd have to pay full price. I was unwilling to pay $3.00 for an additional side when I was already getting a side, even if I didn't want it. The waitress messed up my friend's order despite my friend repeating it several times. When our meal was finally over and she brought the check, the waitress stared at us (I assume trying to encourage us to hurry up and pay) until she finally decided to take our payment instead of us going to the counter to pay. That seemed very courteous until she stood at the table while we tipped and signed the check. I and both of my friends were very uncomfortable. I read great reviews and was very hopeful about going to this restaurant for the first time, but of my whole meal I was only able to eat half my sandwich. Of course I won't return somewhere that won't let me have what I want to eat and then tops it off with poor service. I recommend going elsewhere if you dislike coleslaw as much as I do, because you can't have anything else and it comes with most meals