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| - What a disappointment.
Now, I held off writing a review after a horrible first experience thinking that Chestnut had potential.
First of all, they really have the ordering system wrong. You walk in and have to stand in line while they have one cash register for taking orders. Personally, I love places where I can pay and take my number to a table. There is really nothing more annoying than waiting for a server to bring you your bill so you can leave, although, Chestnut needs to speed up this process. There is no reason why I should have to stand in line for over 15 minutes when only 3 people are ahead of me in line.
I went in today with a broken leg. So clearly after standing at the door on crutches for 15 minutes I was already a little irritated and ready to sit down. The girl who took my order, just rude. You could tell she didn't want to be there and did not want to help me.
We ordered took our number and sat down. I'm still unclear if they bring the drinks to your table or if you're suppose to pick them up. After sitting at our table for another 10 minutes with no one bringing us waters or silverware my boyfriend went up to the coffee counter. There he found my drink and while he was gone an employee brought me his drink. I asked him for waters and he told me I had to get them myself. I explained and showed him I was on crutches and had a broken leg and could not carry them and kindly asked him to bring me one. He scoffed and said alright, the waters never came.
I ordered a Lavender-Honey Latte. Wow....that was the worst coffee drink I've ever had. I asked the girl if I could get something else because it was that terrible. I've never sent back a coffee drink until today. Steer clear of this drink. She brought me a sugar-free vanilla latte with almond milk. It was so-so but not worth $6.
For breakfast I ordered the Bibimbay Bowl which is two poached eggs on a bed of steamed kale, quiona and siracha. I don't know how they managed it, but once again another terrible dish. It was down right disgusting. Salty, the kale wasn't cooked enough and I don't know what seasoning was used but it was awful. After sending back my coffee, which didn't come out until after my food arrived, I wasn't even going to say anything.
After two terrible experiences at this restaurant, I will be eating breakfast at any other restaurant. It's safe to say that Chestnut is possibly the WORST RESTAURANT IN PHOENIX.
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