Approximately 10 (!) storage units were broken into at the Public Storage Arville location during mid-August 2013. My unit was one of the units broken into (~at least 20K loss). Burglars apparently had no difficulty forcibly opening unit doors in spite of double locks. Astonishingly, there are NO INTERIOR SURVEILLANCE CAMERAS. Thieves are free to open as many units as they have time for as there is NO SECURITY at this location. All you need is a gate code and you're in. Grainy surveillance of tenants entering and exiting are probably not much help to investigators and certainly not a deterrent as the thieves had free reign at this facility. Worse than my loss, was the flippant attitude of the district manager who essentially maintained that "thieves will be thieves" and dismissed a SOUND SUGGESTION of interior cameras ("too expensive"...what she really meant: LESS CORPORATE PROFIT).
The ONLY thing this location has going for it is the personable manager (Mark) who actually gives a shit about his tenants. (Perhaps Mark should be district manager?)
Do NOT store your valuables at a Public Storage unit! Don't do it, don't do it, don't do it!!