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  • We ordered takeout and they said 35-45 minutes. When went to pick up, we had to sit and wait an extra 15 minutes. Another waiting customer said he had been waiting over 2 hours for his order. During our wait, we noticed that the person managing the cash registers disappeared. Then we saw her walk back in, through the back door, with a pack of cigarettes in her hand. I can understand the need for a smoke break, but probably not the best time to do it when there are 7 waiting customers in your restaurant. This isn't out first encounter with slow service here, but we thought the last time was a fluke. Never again.
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