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| - It's a shame that all the SERVERS ARE ABSOLUTELY HORRIBLE at Griddlecakes on Jones because the food is wonderful. This restaurant is only a minute or two away from my house, and my boyfriend and I really enjoy going out for breakfast. We have been to Griddlecakes about 6 times, and every time we say we will never go back because the SERVERS ARE ABSOLUTELY HORRIBLE, but we always ended up going back because the food is so good. Today broke the camels back. We will NEVER return due to the inattentive servers. Today, we were sat by a host/server helper and she gave us our drinks. Then we sat at our table for 15 minutes before we walked out because nobody ever came to take our order. There were 3 servers and a server helper and only 6 tables in the entire restaurant... NOT busy at all. We left, very unhappy and hungry and will never return. HIRE NEW SERVERS! A week and a half ago I came in for breakfast alone. I was greeted quickly and received my delicious food quickly. My server NEVER returned to my table after taking my order (another server brought my food). I like to take my time while eating so I sat and ate for at least 35-45 minutes and NOBODY EVER CHECKED ON ME. Nobody ever asked if I needed any extra condiments or if my food was good or anything at all. My server brought me my check after I finished my food and that was the first
I had seen of her since she took my order. HORRIBLE SERVER!! This server has long brown/red straight hair (she's the prettiest one there). The time before this, my boyfriend and I ate our delicious food and went to pay. He paid and then when we walked out, he realized that there was NO WAY our breakfast for 2 should cost $45. This time our server was the pregnant girl. She added our ticket up wrong and overcharged us by almost $20. At first, I thought she just made an honest mistake because she is the only nice and decent server there. Then I checked the menu prices and realized that EVERY TIME we had the pregnant server, she was overcharging us and we never noticed. I guess she takes the extra money that she is illegally overcharging for tips? DISHONEST! I hope the manager reads this post and realizes that she is stealing money from their restaurant. The other server, blonde, that always wears her hair in a bun is EXTREMELY UNFRIENDLY! She is the one who I see there the most, and seems to have been there the longest, or knows how things work at that restaurant the most. She always bosses around the pregnant girl. She would always provide decent service but is not nice, at all. Someone with such a horrible personality should NOT be a server. Never a "Hi, how are you?" or anything, always only "are you ready to order?" I hate that I will never be going back because the fresh squeezed orange juice and food is fantastic but I have never seen SO MANY HORRIBLE SERVERS IN ONE RESTAURANT. Hire new servers. Seriously.
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