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  • By far the worst customer service i've ever experienced. They allowed an unauthorized buyer to purchase "on account" charged $230 for 1 box of ink, which is a complete rip off, no other company sells this product at such a high price. I expressed my frustration with our account rep Carol who never called back so i never paid the invoice. Then 3 months later i get the first call back threatening collections! Finally after yet another email explaining I wasn't paying for the product that wasn't used i get a call back from Carol, She said no problem, we will have someone pick up the product for you and issue a refund. She failed to mention that there was a $60 restocking fee and a $8 charge to pick up the ink. This company is shady AF! We will NEVER buy from them again.
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