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  • My regular vet diagnosed my FIV cat with renal lymphoma. She consulted with Dr. Hershey at IVO, who agreed to take the case and start chemo. Even though she was booked for a month, she got him in the next day. We truly appreciate the collaboration between our vet (Dr. Ryan at Blue Cross) and Dr. Hershey. The location itself is gorgeous. It's a large southwestern building with a quiet, calming courtyard. The reception area feels like the lobby of an old Arizona hotel. It's full of comfortable couches, a fridge full of water and a Keurig machine, etc. to make the wait more comfortable. It's almost like you're are in someone's home. They also have an adoption room with kitties to watch. The treatment room we were in was equally relaxed - less like a clinic, more like a safe space with low swivel chairs and a small exam table off to the side (not the central focus of the room). The receptionist and technicians are kind and attentive. They were all casual and professional. Dr. Hershey is immediately likeable. Instead of putting my boy on a cold table, she sat on the floor and hugged him before examining him. She was very clear with her diagnosis and treatment program, and took the time to answer all of my questions. I know my boy is in good hands. She didn't guarantee anything but let me know what the process would be, and what we should anticipate in terms of benchmarks and goals. Upon discharge, I was given an excellent folder of information. It was clear, concise and written in non-technical language. It included not only Dr. Hershey's card, but also the cards for all of the staff - making it clear that it's a team effort. While I don't like the reasons I have a cat in treatment with Dr. Hershey, I do appreciate that she is there and highly recommend her!
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