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  • DO NOT GET YOUR HAIR DONE BY ANDREA! My mother made an appointment to come here on the 15th and had problems from the get-go. I called my mom when she was signing in to tell her about a special they were running and the stylist was so rude to my mom when she asked about it, I told my mom to just walk out and not even get her hair done. If I can hear how rude you are through the phone and not even be forced to see the snotty faces you're making then you certainly don't need to be in a customer service position. To my mother's regret she stayed. I called my mother a couple hours later to see how her cut and color went and she was crying. This "self-taught stylist" turned her hair ORANGE, cut it crooked, used a razor on her fine hair and in other words, DESTROYED HER HAIR. Not only did she destroy her hair but apparently her shift was up and she decided it was time to leave before my mom even had time to come to grips with what she had done. I told my mom it couldn't be as bad as she thought. Sadly, it was worse than she described. The following day she had an appointment with Lauran, the salon manager to try and get it fixed and I went with her. WOW, Lauren is a miracle worker, after multiple cycles of chemicals and washings the orange was for the most part gone and the cut was...better. The problem with a bad hair cut is there's only so much you can do. Not only did Lauren do a great job with her hair but she was a lovely person as well. Very friendly and VERY patient while my mom kept describing how horrible of an experience she had with Andrea. I wouldn't let Andrea ever touch my hair and if you don't want to look ridiculous, you shouldn't either. Lauren, however, was AWESOME!!
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