I had an excellent mani/pedi at Lavender while passing through Cleveland. They squeezed me in on short notice and provided a relaxing service. One week later, and I still haven't had any chips, which is VERY usual since I am hard on my nails. My tech was a great conversationalist - wish I could remember her name! - but the entire staff was personable and professional.
Be aware that there's a parking garage attached to the building and the rates are reasonable (it cost me $5 on a Saturday); however, the entrance is on Chester, so it can be a bit hard to locate.