I was in the store today doing a return, an employee saw my return was taking longer then expected, another employee was helping me. She asked the customer behind me if he had a question or if she could assist him, he needed a manager, when she called for a manager he snapped at her "to get back to the floor don't worry about the front." I thought it was awesome she was trying to take care of the customer, I felt it was rude of the manager, he was even rude to him when he was trying to take care of him, his name was Rob. If he's a manager, in that position how can employees be any better. She was pleasant to the customer, trying to assist. The employee helping me was great as well. I give one star for the rude manager yelling at the employee and the customer next to me.