I have been going to this location since I started my job in the area in December. In the morning this location offers large drinks for a dollar. I get the same thing every time I go there; mango iced tea. I noticed the first time I went that it came to $1.29. I did not have time to dispute it as I had to go to work. I went multiple times after that and the cost was $1.07. The server/manager a tall guy w/blind hair (I never remember to get his name) is always pleasant. However this morning I went and they charged me $1.29. I brought this to the attention of the server (whom's name I can't recall) an older shorter lady w/ long black hair. She was very nice and went inside to double check with the manager who's name is Anna. She came back out and said the manager was charging me for the mango flavor. The manager did not even have the customer service skills to come out and soak to me herself. I paid the amount however was not pleased with the manager. I may well try this location again and if they charge incorrectly again I will not return, and make a report to their corporate office since this specific manager is clearly not customer oriented.