This is not my first time ordering from brothers but this is my first experience where I had to wait over 2 hours for my order to show up. We placed our order at 6:58pm, the receipt from the pizza actually shows it was entered at 7:45!! So for that whole period of time while we thought our order was in it was not. After an hour of waiting we called to be told our food was done he was waiting for the driver to return.. So our hot ready for however long pizza was basking in the air to end up cold. 30 mins later still no pizza we call again, same answer. Finally 9:10 he shows up, food is mildly warm and of course he forgot our 2 liter and the spicy bbq wings we order ended up being plain wings with no sauce. Every time we've called tonight to speak to a manager either someone did not know who was in charge or the name of a manager or that the owner does not speak English. I find all this off and more importantly absurd. This will be my last order from Brothers Pizza. There is nothing original or Italian from this bogus place. Truly disappointed.