John Gluch is an extremely knowledgeable, patient, trust-worthy and effective real estate agent. I was a first-time home buyer, and walked into the (8-month long!) process of finding the perfect home with John as my very patient guide. He is quick to answer his phone, return emails, answer questions, and will meet you to look at listings as soon as he possibly can. John is a pleasure to work with and has the ability to explain simply and walk you through some of the most confusing and convoluted processes in the real estate industry. He has a strong knowledge of the local market, with helpful input on the various neighborhoods of the Valley. He takes his service beyond being just a real estate agent, and is helpful in every step of the process - even after the deal is closed! I would highly recommend John to anyone who is looking for a real estate agent in the greater Phoenix market.