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  • Walked in at 12:30 pm on Wednesday, 8/9/17. Older lady asleep at pedicure chair and younger lady on her cell phone. First time - I walk in and they DID NOT MOVE - I couldn't understand what they were saying but I had a 1 pm APPOINTMENT FOR A full set acrylic nail & pedi. Finally, I walked back to where they were and they pointed to where I should pick a color - I didn't understand where they were pointing and finally she GOT UP and showed me. The older lady started the water for the pedicure - it was cold and she finally fixed it, barely cut my toenails, barely buffed my toenails, barely did the callous treatment and then made a point to show me HOW BAD MY CALLUSES WERE which was embarrassing, (thank goodness I was the ONLY customer in the shop). I told her to do more of the callus treatment and she insisted it would burn and would not do more - I asked her to cut my nails shorter and she said they were already short enough - then she barely massaged my feet and I had enough - I got up and said to stop - no nail polish or anything else. I get pedicures once a month - They wanted the full amount for the pedicure and I refused to pay the full amount of $30 so I agreed to pay half but they still wanted more, I ended up paying $20. I took the Uber there and the Uber lady referred me to Aloha Nails and I had to get a complete pedicure and full set of acrylic. The pedicure guy ended up cutting my toenails shorter because he said they were too long, cut my cuticles and spent some time with the callus treatment and did a super great job and massaged my feet and legs for a good 5 minutes each for $27 - LESS than the half fast job and the acrylic nails look fantastic. Will never go back - poor customer service, poor work. If I could give it ZERO STARS I WOULD.
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