I have been going here since they opened. It just seems to keep going down hill. But today was my last visit, the girl that did my pedicure was so rough she broke the skin on my toes with the emery board. I always get their special mani/ pedi gel. Well it being Saturday morning they got very busy. She rushed my pedicure, the only thing I got was a polish change. No lotion, no hot towel, hot stones, my massage with the fruit nothing. Another girl who had been their for 45 minutes complained about no one even helping her and that was her first time their. Another lady and her friend complained that they paid for the $55 dollar pedicure and only got half the time she should have. They gave her a discount but they still should provide good customer service no matter how busy they are. I decided to go back to the salon because they offer a good deal with the mani pedi combo. Huge mistake! My pedicure looks like my two year old niece did it. And they also double charged my credit card. But before you decide to speak your mind about this salon you should know you will receive a message from some one who goes here if she does not like your review. Don't waist your time, spend more money to go some place else.