I almost feel bad writing this review. I sincerely wish our experience would have been more impressive. My husband is the sandwich's biggest fan. Although he's is enamored with Jimmy John's we would rather support local independently owned business. We found this place via Yelp and it looked great especially since a few of the reviews were written by East Coasters. My husband grew up in CT and I lived all over the East Coast for about 5 years prior to moving to PHX. Nothing beats an EC Sub. We found these sandwiched to be very bland and dry. I order their version of an Italian and I wanted "hots" which if you're from the EC you know what those are. They didn't have them nor know what I was talking about. My husband wanted a chicken cutlet, also apparently an EC anomaly, and they accommodated him by leaving the sauce off of a Chicken Parm but it wasn't quite the same.The place is very clean. The prices are good and the staff, who I assume were the owners were very nice. The place is definitely better than subway *barf* but sadly it didn't rock my world.