I used to love New Gen when I was a student and now that I'm back in Toronto I decided to give them a try again. Not sure if they've gone downhill in the intervening years, or I just didn't know any better back then, but one thing is sure: I'm definitely not repeating this experiment.
The quality and freshness of the sushi was so dubious that I left half of the gray, warm, fishy smelling pieces uneaten and I wouldn't be surprised if later tonight I'll end up regretting the ones that I did have. Yuck.
Yes, they're cheap but there are other sushi spots in Toronto where you can get a meal in the same range without having to settle for putrid quality.
P.S. I got delivery, which may account for (though not excuse) some of the issues.