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| - This hotel was above and beyond my expectations. Upon arrival, Avery greeted me, and was SO friendly and helpful, he really made the experience begin on such a positive note. Any manager reading this should give him praise, he honestly was one of the nicest, happiest, and friendliest employees I've met in all of my travels, and even checked in with me the next day when he saw me walking into the hotel from a walk outside.
The room was modern and big, with a nice sized bathroom and exceptionally clean. The whole hotel was full of kind and helpful staff who always were polite, courteous and friendly. The free breakfast buffet and manager's cocktail reception were such great touches as well! Anytime I come back to Charlotte, I will absolutely stay here. Only 8 minutes via Lyft from the airport ($9 fare) and minutes from the city. Plus, the residential streets near the hotel were great for a midday walk, lots of lovely houses and woods.
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