This afternoon, June 19th.2016 we visited the above referenced establishment. Check# 317852 was presented at our Table#33 by "Carla" at 14;59 PM.The Food and Beverage sub-total before HST (828289546) was $43.97 which included $10 for beer. The HST was: $5.72. Below the hst was a line which said "bottle service" (We had no bottle just two glasses) and charged $7.91 for a Grand Total of $57.60.
When we questioned the server she said that this charge "just came up" and that it was the included "service charge" on the $43.97 ??? There were just three of us and no identification of an automatic charge (sometimes leveled over 6 or 8 people at a table) so the consumer would leave an additional service charge on top of the almost 20% ALREADY charged to them and not identified as such.
This is a clear rip off of consumers and a total turn off to our tourists who generally regard Canadians as honest and trust worthy and we spend a lot of marketing dollars to attract to our City and our Country.
Shame on this fraudulent and totally illegal conduct of this "Operator"!
I trust you will have this sort of misleading conduct corrected.