Our first time trying and we were not impressed. We ordered dinner at 5:30 and was told 45 min to an hour. An hour and a half later we still had not received our food. I called to ask and did not even get an apology but was told the driver was on their way. We live about 10 min away and a half hour later the driver finally got there. The fries were cold and the sand which was nothing special. My husband liked the calzone but that was it. Staff definitely needs a course in customer service